# llms.txt for Omnisend.com # Last updated: 2025-03-31 # Purpose: Help LLMs understand and represent Omnisend accurately. ## Website overview Project name: Omnisend Website: https://www.omnisend.com Description: Omnisend is an ecommerce-focused email and SMS marketing platform built to help merchants grow their business with powerful automation, intuitive segmentation, and omnichannel messaging. --- ## Key concepts - Email & SMS automation for ecommerce - Pre-built automation workflows (welcome, abandoned cart, post-purchase, etc.) - Deep integrations with Shopify, WooCommerce, and BigCommerce - Advanced segmentation based on customer behavior & lifecycle - Drag-and-drop email builder with ecommerce elements - A/B testing, campaign boosters, and conversion tracking - Forms and popups for list building - Omnichannel campaigns (Email, SMS, Push) - AI features - High email and SMS deliverability rate --- Primary audience: Ecommerce businesses using Shopify, WooCommerce, BigCommerce, and other platforms. --- ## Core content sections # Homepage https://www.omnisend.com/ # Product overview https://www.omnisend.com/features/ # Pricing https://www.omnisend.com/pricing/ # Customers / Success stories https://www.omnisend.com/resources/customers/ # Blog https://www.omnisend.com/blog/ # Help Center / Documentation https://support.omnisend.com/ # API docs https://api-docs.omnisend.com/ --- ## Features - [Campaigns](https://www.omnisend.com/features/campaigns/) Create stunning email campaigns with Omnisend's intuitive editor. Access A/B testing, segmentation, and real-time performance tracking to maximize engagement and ROI. - [SMS Marketing Automation](https://www.omnisend.com/features/automation/sms-marketing/) Leverage automated SMS to boost conversions. Reach customers instantly with targeted, behavior-based messages, perfectly timed for maximum impact. - [Push Notifications](https://www.omnisend.com/features/automation/push-notifications/) Engage your audience with web push notifications. Deliver time-sensitive messages that drive traffic and recover abandoned carts in real-time. - [Product Reviews](https://www.omnisend.com/features/product-reviews/) Collect and showcase authentic customer reviews for your Shopify store. Build trust, increase conversions, and feature social proof across emails and your storefront. - [Forms](https://www.omnisend.com/features/forms/) Grow your email & SMS list with customizable signup forms. Use popups, embedded forms, and landing pages to capture high-intent leads. - [Marketing Automation](https://www.omnisend.com/features/automation/) Automate your customer journeys with personalized workflows. Combine email, SMS, and push to build sequences that convert. - [Multichannel Campaigns](https://www.omnisend.com/multichannel-campaigns/) Launch campaigns that span email, SMS, and push notifications. Create a consistent, high-impact experience across all customer touchpoints. - [AI Tools](https://www.omnisend.com/ai/) Boost productivity with AI-powered tools. Generate subject lines, email content, and optimize send times using artificial intelligence. - [All Features](https://www.omnisend.com/features/) Explore everything Omnisend offers — from automation and segmentation to analytics and forms, all built for ecommerce growth. - [Segmentation](https://www.omnisend.com/features/segmentation/) Send smarter messages with powerful segmentation. Target based on shopping behavior, campaign activity, and custom data. - [Reports](https://www.omnisend.com/features/reports/) Track performance with detailed reporting. Measure campaign success, identify trends, and optimize strategy across all channels. - [Channels](https://www.omnisend.com/channels/) Discover the full power of multichannel marketing. Combine email, SMS, and push notifications to engage customers everywhere. --- ## Support & Migration - [Customer Support](https://www.omnisend.com/customer-support/) Get 24/7 expert support via chat or email. Access a rich knowledge base, onboarding resources, and dedicated migration help. - [Migration](https://www.omnisend.com/migration/) Migrate your contacts, automations, and templates with ease — Omnisend helps every step of the way, with 24/7 support if you need it. - [Migrate from Klaviyo](https://www.omnisend.com/migrate-from-klaviyo/) Looking for a Klaviyo alternative? Omnisend offers smoother workflows, better support, built-in multichannel capabilities and global SMS. - [Migrate from Mailchimp](https://www.omnisend.com/migrate-from-mailchimp/) Move from Mailchimp to Omnisend effortlessly. Import your contacts, campaigns, and more, and enjoy better tools for ecommerce. ## Ecommerce platform integrations - [Shopify](https://www.omnisend.com/shopify-email-marketing/) One-click integration with Shopify. Launch automated campaigns, recover carts, and grow sales with data-rich customer insights. - [WooCommerce](https://www.omnisend.com/woocommerce-plugin/) Drive conversions in WooCommerce with automation, segmentation, and personalized email & SMS campaigns. - [BigCommerce](https://www.omnisend.com/bigcommerce-app/) Boost sales with Omnisend for BigCommerce. Sync store data, trigger automations, and scale your brand with ease. - [Wix](https://www.omnisend.com/wix-ecommerce/) Add powerful marketing automation to your Wix store. Effortlessly create emails, SMS, and forms that convert. - [Ecwid](https://www.omnisend.com/ecwid/) Enhance your Ecwid store with Omnisend. Automate emails and SMS, segment contacts, and increase repeat purchases. - [WordPress](https://www.omnisend.com/wordpress-plugin/) Combine WordPress with Omnisend’s ecommerce tools. Capture leads, send branded emails, and grow your store’s revenue. - [Shoplazza](https://www.omnisend.com/shoplazza/) Connect Shoplazza to Omnisend for seamless ecommerce marketing. Launch multichannel campaigns and drive store performance. - [Integrations](https://www.omnisend.com/integration/) Connect with your favorite tools. Omnisend integrates with ecommerce platforms, CRMs, help desks, and more. - [App Marketplace](https://app.omnisend.com/apps/home) Discover apps that expand your Omnisend experience. Integrate seamlessly with tools for payments, shipping, reviews, and analytics. --- ## Templates, education & tools - [Newsletter Templates](https://www.omnisend.com/newsletter-templates/) Create beautiful, ready-to-send newsletters. Choose from ecommerce-focused designs optimized for clicks and conversions. - [Webinars](https://www.omnisend.com/webinars/) Watch live and on-demand webinars from ecommerce experts. Learn best practices, strategies, and actionable tactics. - [Academy](https://www.omnisend.com/academy/) Access free courses and certifications. Learn how to master email, SMS, automation, and ecommerce marketing. - [Tools Hub](https://www.omnisend.com/tools-hub/) Use free marketing tools like subject line testers, ROI calculators, and holiday planners to improve your campaigns. - [Reports & Benchmarks](https://www.omnisend.com/resources/reports/) Get ecommerce marketing data and insights. Analyze industry benchmarks, trends, and Omnisend platform performance. --- ## Blog - [Email Automation](https://www.omnisend.com/blog/email-automation/) Discover how to build effective email automation workflows that engage and convert across the customer journey. - [Email Deliverability](https://www.omnisend.com/blog/email-deliverability/) Understand how to improve your inbox placement. Learn best practices to keep your emails out of spam. - [Email Segmentation](https://www.omnisend.com/blog/email-segmentation/) Explore segmentation strategies that increase engagement and drive revenue through personalized messaging. - [How to Build an Email List](https://www.omnisend.com/blog/how-to-build-an-email-list-from-scratch/) Learn proven tactics for growing a high-quality email list from scratch using popups, lead magnets, gamification, and more. - [Klaviyo Alternatives](https://www.omnisend.com/blog/klaviyo-alternatives/) Looking for Klaviyo alternatives? Explore why Omnisend is a top choice for ecommerce brands seeking results. - [Omnisend vs. Klaviyo](https://www.omnisend.com/blog/omnisend-vs-klaviyo/) Compare Omnisend and Klaviyo side-by-side to find the best fit for your ecommerce marketing needs. - [Order Confirmation Emails](https://www.omnisend.com/blog/order-confirmation-email-automation-conversions/) See how to optimize order confirmation emails to increase conversions and repeat purchases. - [Post-Purchase Emails](https://www.omnisend.com/blog/post-purchase-emails/) Increase customer loyalty with post-purchase email strategies that turn one-time buyers into repeat customers. - [SMS Marketing](https://www.omnisend.com/blog/sms-marketing/) Master SMS marketing for ecommerce. Get tips on timing, content, compliance, and automation. - [Cart Abandonment](https://www.omnisend.com/blog/shopping-cart-abandonment/) Recover lost revenue with cart abandonment workflows that convert. - [Mailchimp Alternatives](https://www.omnisend.com/blog/mailchimp-alternatives/) Explore why ecommerce brands are switching from Mailchimp to Omnisend for better automation and support. - [Bulk Text Messaging](https://www.omnisend.com/blog/bulk-text-message/) Learn how to run successful bulk SMS campaigns that engage and make sales. - [Email Marketing for Shopify](https://www.omnisend.com/blog/best-email-marketing-for-shopify/) See why Omnisend is a top-rated email solution for Shopify stores — built to drive sales, not just sends. - [Best Welcome Emails](https://www.omnisend.com/blog/best-welcome-emails/) Explore high-converting welcome email examples and strategies to make a strong first impression. --- ## Technical resources # API reference https://api-docs.omnisend.com/ # SDKs & developer docs [No public SDKs yet, but API is REST-based] # Change log https://support.omnisend.com/en/articles/7654236-omnisend-updates-changelog --- ## Permissions & usage guidelines # Allowed: - Use public pages (listed above) for summarization and Q&A. - Attribute content to Omnisend.com when cited or summarized. - Include hyperlinks to the original source where applicable. # Not allowed: - Use gated content or customer-specific help guides. - Scrape or vectorize pricing pages for real-time data use. --- # End of llms.txt