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Built with Omnisend AI

AI marketing assistant for ecommerce email & SMS

Omnisend’s AI marketing assistant answers your email and SMS marketing questions in seconds. Ask it to plan a campaign, write subject lines and SMS copy, set up welcome and abandoned cart automations, or check your emails against GDPR and CAN-SPAM rules.

Prompt Library

Pick a prompt, swap the details in [brackets] for your own, and ask the assistant. Each one is written for ecommerce email and SMS.

  • Most popular
  • Automations
  • Campaigns
  • Forms & list building
  • Segmentation
  • Email marketing
  • SMS marketing
  • Profit growth
  • Compliance
Automations
Welcome Sequence

Create a 3-email welcome sequence for new subscribers of a fashion eCommerce store, focusing on brand story, product highlights, and an exclusive first-purchase discount.

Automations
Abandoned Cart Flow

Write a high-converting abandoned cart email sequence with three follow-ups for a [store type] that sells [product type]. Include a [discount offer] in the final email.

Automations
Re-engagement Sequence

Generate a re-engagement email sequence to win back inactive customers for a [business type] who haven't purchased in [inactivity duration].

Campaigns
Black Friday Campaign

Develop an email campaign for [brand name]'s Black Friday sale, including teaser emails, urgency-driven reminders, and last-chance notifications.

Campaigns
Holiday Campaigns

Generate a festive email campaign for Black Friday, emphasizing our biggest discounts of the year and creating urgency for shoppers.

Campaigns
Loyalty Program Launch

Write an email sequence to launch the customer loyalty program [title], highlighting key benefits and encouraging users to join action.

Forms & list building
Form Optimization

Guide me on how to optimize an opt-in form to grow my email list for [target audience] with a [clear incentive].

Forms & list building
Lead Magnet Ideas

Generate 10 lead magnet ideas to grow the email list for a [type of business] that targets [audience type].

Forms & list building
Popup Ideas

Give me ideas for using popups to increase [newsletter signups/sales/conversions] during [seasonal campaign] for [brand type].

Segmentation
New Customer Segment

Give 5 ideas to segment [new customers] for a welcome email series, based on [behavior or signup source].

Segmentation
Loyalty Segment

Give 5 ideas in this category to segment repeat customers for loyalty campaigns.

Segmentation
Journey-Based Segment

Guide me on how to segment my email list by customer journey stage for [business type].

Email marketing
Email Layout Tips

Guide me in optimizing the email layout for a [type of campaign] to improve readability and click-through rates.

Email marketing
Welcome Email

Write a warm and engaging welcome email for new subscribers, introducing our brand and offering a 10% discount on their first purchase.

Email marketing
Abandoned Cart Recovery

Create an abandoned cart email that reminds customers of the items left in their cart and offers a 15% discount as an incentive to complete the purchase.

SMS marketing
Re-engagement SMS

Create an SMS campaign to re-engage customers who haven’t purchased in [X days], offering a special deal.

SMS marketing
Promo SMS Copy

Write 3 promotional SMS messages for a [weekend flash sale] for a [brand type] offering [discount].

SMS marketing
Post-Purchase SMS

Write a follow-up SMS message to be sent 2 days after a purchase from [brand name], thanking the customer and suggesting related product they may like.

Profit growth
Bundle Promotion

Generate an email campaign promoting product bundles and complementary offers for an online [product category] store.

Profit growth
Wholesale Email

Write an email to reach out to potential wholesale buyers for [product category], highlighting bulk pricing, MOQ, and partnership benefits.

Profit growth
VIP Segment Strategy

How can I segment and target high-value customers with exclusive offers using Omnisend?

Compliance
GDPR Guidance

Guide me on how to make my email marketing GDPR-compliant for [region/country].

Compliance
CAN-SPAM Guidance

What steps should I take to ensure my email campaigns are CAN-SPAM compliant in [region/country]?

Compliance
CASL Guidance

How can I stay compliant with CASL for email marketing in [region/country]?

What is an AI marketing assistant?

An AI marketing assistant is a chat tool that helps you plan, write, and improve your marketing. For an online store, it turns a question like “How do I win back customers who stopped buying?” into a plan: who to target, which emails and SMS to send, what to say, and which results to watch.

How it works

  • 1
    Ask a question or pick a prompt

    Type your question in the chat, tap a starter prompt, or choose one from the prompt library.

  • 2
    Get a step-by-step answer for your store

    Tell it what you sell and who buys it. You get steps to follow: what to send, when to send it, and who should get it.

  • 3
    Build it in Omnisend

    Set it up with ready-made templates and automations. Inside the app, Omnisend Agent drafts emails and builds segments from your store data, and you approve every change.

What can the AI marketing assistant help with?

Ask about any part of your email and SMS marketing, from the first campaign plan to the legal footer.

Plan campaigns

Map out Black Friday, holiday, and product launch campaigns, from teasers to last-chance reminders.

Write subject lines and copy

Get subject lines, email copy, and SMS messages you can edit and send.

Build automations

Set up welcome, abandoned cart, browse abandonment, win-back, and post-purchase flows step by step.

Segment your list

Find the groups worth messaging separately, like new, repeat, and high-value customers.

Grow your sign-ups

Get popup, form, and lead magnet ideas that turn visitors into subscribers.

Improve your results

Find ways to lift open, click, and conversion rates, from layout to button copy.

Raise order value

Plan bundles, upsells, and cross-sells that get customers to add more to their cart.

Check compliance

See what GDPR, CAN-SPAM, and CASL ask of your emails, from consent to footer details.

What it doesn’t do: this assistant gives general advice and doesn’t see your store or account data. To work with your own customers, campaigns, and reports, use Omnisend Agent inside the Omnisend app. See what Omnisend Agent does

Resources

Keep learning

AI in Marketing: Real-World Examples by Top Companies
Blog
AI in Marketing: Real-World Examples by Top Companies
AI in Email Marketing: How It Works
Blog
AI in Email Marketing: How It Works
AI email generator
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FAQ

Is this AI marketing assistant free?

Yes. The AI marketing assistant on this page is free, and you don’t need to sign up. Ask your question in the chat or start with any prompt from the library. When you’re ready to put your plan into action, you can start on Omnisend’s free plan.

Do I need an Omnisend account to use Omnisend Agent?

Yes. Omnisend Agent is the AI built into the Omnisend app, so it works with your store data. It drafts and rewrites email text, suggests subject lines, and builds segments from plain-language descriptions, and you approve every change. Most features are on all plans, including the free plan. The assistant on this page doesn’t need an account.

Can it write SMS messages that follow TCPA and GDPR?

It can write SMS copy and explain what TCPA and GDPR usually require, like getting consent before you text and giving people a clear way to opt out. Treat the answers as guidance, not legal advice, and check your messages with a legal expert before you send.

Can it help me build an abandoned cart flow?

Yes. Ask for an abandoned cart flow, and it suggests how many messages to send, when to send each one, what to say, and where a discount fits. Then build it in Omnisend with the ready-made abandoned cart automation template, and edit it to match your store.

Built on feedback from 150,000+ brands. Try Omnisend and see why they stay.